Back Office Coordinator - Maternity Cover
Support customers and Account Management at BORG Automotive by coordinating orders, claims and reporting in a varied, collaborative maternity cover role.
Your Role
As our new Back Office Coordinator, you will play an important role in providing a high level of customer support, both directly to our customers and by supporting your colleagues in Account Management.
You will be responsible for a combination of customer enquiries, order management, claims handling, reporting, and day-to-day operational tasks.
You will report directly to the Head of Account Management.
Key Responsibilities
• Manage customer orders and claims
• Respond to customer enquiries by email and telephone
• Prepare reports, analyses, and customer-relevant statistics
• Support colleagues in Account Management with daily operational activities
• Handle recurring administrative and operational tasks
• Manage ad hoc assignments as required
What We’re Looking For
• Can work independently while contributing actively to the wider team
• Are comfortable handling both recurring tasks and varied ad hoc assignments
• Take a structured and analytical approach to tasks and reporting
• Are persistent and follow up on your responsibilities
• Have a collaborative and service-minded approach
• Are proficient in English
• May have additional language skills, which would be considered an advantage
- Location
- BORG Automotive Denmark
BORG Automotive Denmark
About BORG Automotive
BORG Automotive is a leading European supplier of automotive spare parts, offering both remanufactured and new products across a broad and competitive product portfolio.
We serve the automotive aftermarket through two dedicated sales channels: Independent Aftermarket (IAM) and Original Equipment Manufacturer (OEM). This enables us to bring our expertise, products, and capabilities to customers across different parts of the automotive industry.
Remanufacturing has been at the heart of BORG Automotive for nearly 50 years and remains an important part of who we are. Across our European production facilities, we give automotive parts a new life through an industrial remanufacturing process, helping to reduce resource consumption and support a more circular automotive industry.
At the same time, our new product range strengthens and expands our overall offering, giving customers access to an even broader portfolio. In several product categories, we offer both new and remanufactured alternatives, providing greater choice and flexibility to meet different customer and market needs.
Today, BORG Automotive Group has more than 2,000 employees across our European production facilities, warehouses, and offices, with our headquarters in Silkeborg, Denmark.
Our journey over more than five decades has been marked by significant growth, and our ambitions remain high. As an employee at BORG Automotive, you become part of an international company in continuous development – a company where people are trusted to take responsibility, contribute ideas, and make an impact.
Our culture is built around five core values: Competence, Responsibility, Transparency, Interdependency, and Continuous Improvement. These values guide how we work together and reflect what our slogan stands for:
The most important part is you.